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Detailers Operations Platform

Business Suites & Tenant Operations

Preview — no emails, charges, or dispatch

Building health

Preview figures from an isolated sample building. No production records are read or written.

Occupied suites
17 / 20
Active tenant businesses
17
Open requests
6
Awaiting your decision
2
Tenant-responsible
3
Renewals in 90 days
4
Cleanings scheduled
5
Avg. response time
4h 12m

Metric definitions

Plain language for every number above.

  • Occupied vs vacant suites
    Suites with an active lease divided by total suites.
  • Active tenant businesses
    Tenant organizations with an active lease record.
  • Open maintenance requests
    Requests not completed or cancelled.
  • Awaiting owner decision
    Requests routed to owner review or approval.
  • Tenant-responsible requests
    Open requests the rules assign to the tenant.
  • Upcoming lease renewals
    Leases ending within the next 90 days.
  • Cleaning schedule
    Scheduled commercial, common-area, and turnover cleanings.
  • Revenue / charge tracking
    Recorded charges and payments.
    Requires Connected payment account
  • Vendor activity
    Jobs assigned to vendors in the period.
  • Detailers bookings
    Service bookings placed through the platform.
  • Average response time
    Median time from submission to first owner or vendor action.
  • Location & suite health
    Composite of open requests, overdue items, and occupancy.

Preview scenarios

Safe demos using the real interface.

5-suite salon building
owner

A small salon suite building with five independent stylists.

20-suite beauty complex
owner

A larger complex with mixed beauty and wellness tenants.

Mixed commercial center
owner

A restaurant, a barbershop, and two office tenants in one center.

Appointment-only esthetician
tenant

Provider arrives only when booked; access coordination required.

Remote building owner
owner

Owner manages the building entirely off site.

Tenant-responsible TV mounting
tenant

Tenant may book and pay directly.

Owner-responsible HVAC
tenant

Routed to the owner; tenant-paid dispatch blocked.

Shared-responsibility plumbing
tenant

Goes to owner review before dispatch.

Tenant using client booking
tenant

Client booking add-on enabled with its own connected payments.

Tenant without client booking
tenant

Operations only — no client booking module.

Roles and permissions

Server-side checks scope every read and write.

portfolio owner
building.manage, suite.manage, tenant.manage, lease.manage, requests.view_all, requests.approve, requests.dispatch, directory.moderate, charges.view_all, reports.view, settings.manage, book.detailers
building owner
building.manage, suite.manage, tenant.manage, lease.manage, requests.view_all, requests.approve, requests.dispatch, directory.moderate, charges.view_all, reports.view, settings.manage, book.detailers
business manager
suite.manage, tenant.manage, lease.manage, requests.view_all, requests.approve, requests.dispatch, directory.moderate, charges.view_all, reports.view, book.detailers
assistant manager
requests.view_all, requests.dispatch, reports.view, book.detailers
front desk
requests.view_all, book.detailers
maintenance supervisor
requests.view_all, requests.dispatch, reports.view, book.detailers
maintenance technician
requests.view_all
tenant owner
requests.view_own_suite, directory.edit_own, charges.view_own, book.detailers, settings.manage
tenant manager
requests.view_own_suite, directory.edit_own, book.detailers
tenant employee
requests.view_own_suite
cleaner vendor
requests.view_own_suite
tenant client
No workspace access
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