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Property OS · Early access

Maintenance operations software for property teams.

Detailers Property OS is the work-order system behind our property work — now open as a product. Track every request from intake to completion, keep residents informed, control costs, and decide job by job whether your team, your vendor, or The Detailers handles it.

The demo runs on sample data in your browser. No signup, no card, nothing saved.

Two ways to work with us.

Property maintenance services

The Detailers Multi-Service LLC performs the work: recurring office cleaning, unit turnovers, repairs, AV and technology installs, and light maintenance across your portfolio in the Memphis metro and Mid-South.

Try the property software

Run your own maintenance operation on Detailers Property OS: work orders, preventive schedules, assets, vendors, documents, and reporting — with The Detailers available on demand, not required.

What is in the product today.

Everything below is functional in the demo with sample data. Anything not yet built is labelled inside the product as planned or coming soon.

Work orders built for maintenance

Priority and SLA targets, permission-to-enter, resident availability, photos, labor, materials, costs, and a full activity timeline on every ticket.

Scheduling and technician workload

A seven-day board showing who is doing what, plus a clear list of open work that still has no date on the calendar.

Preventive maintenance

Recurring schedules with checklists and compliance tracking so filters, alarms, and inspections do not get missed.

Asset registry

Equipment tied to properties and units with make, model, serial, install date, warranty status, and replacement planning.

Vendor management

Vendor profiles by trade with insurance, license, and W-9 status on record, response times, and completed-job history.

Reporting that answers questions

Response and completion time, backlog, cost by property and category, repeat-issue locations, and technician workload.

Document center

Manuals, warranties, invoices, estimates, inspection records, and work-order attachments filed against the right property.

Roles and permissions

Owner, regional manager, property manager, leasing, supervisor, technician, resident, and vendor each see a scoped view.

Built around who actually does the work.

Owner / Admin

Full organization access, billing, roles, and settings.

Regional / Portfolio Manager

Multi-property rollups, approvals, and spend.

Property Manager

One property: work orders, residents, vendors, turns.

Assistant Property Manager

Resident follow-up, intake, and delegated day-to-day tasks.

Leasing Agent

Unit readiness, turn status, resident requests.

Maintenance Supervisor

Triage, assignment, workload, PM compliance.

Maintenance Technician

Mobile-first queue, time, materials, completion photos.

Resident / Tenant

Submit requests, permission to enter, status updates.

Vendor / Contractor

Assigned jobs, quotes, invoices, documents.

The Detailers Team

Escalated service requests routed from work orders.

The difference

Software that can also send help.

Most maintenance software stops at the ticket. On any work order, your team can keep it in house, assign an outside vendor, or request The Detailers — and the request carries the full history, photos, notes, and costs with it. No re-typing, no separate email thread, no lost context.

The Detailers Multi-Service LLC currently performs service in the Memphis metro and Mid-South. We are building toward a wider partner network, but no nationwide network exists today.

AI assistance, with a person in the loop

AI drafts and suggests. It never changes a status, approves a cost, or messages a resident on its own — every suggestion is labelled and requires a person to accept it.

  • Suggested category and priority at intake
  • Plain-language work-order summaries
  • Technician handoff notes
  • Draft resident updates you approve before sending
  • Repeat and duplicate issue detection
  • Preventive maintenance recommendations

Pricing architecture.

Tiers below describe how the product will be packaged. Amounts are not final and nothing is on sale yet — we would rather show you the structure than invent a number.

Starter

Small landlords and single properties

Pricing in development
Up to 25 units · 2 staff seats
  • Work orders
  • Units and residents
  • Photo attachments
  • Basic reporting
  • Coming soon: Resident SMS updates
  • Coming soon: Custom fields

Professional

Growing property managers

Pricing in development
Up to 250 units · 10 staff seats
  • Everything in Starter
  • Preventive maintenance
  • Vendor management
  • Approval thresholds
  • Asset registry
  • Coming soon: Accounting export
  • Coming soon: Advanced SLA rules

Property Plus

Portfolios wanting service coverage

Pricing in development
Up to 1,000 units · 25 staff seats
  • Everything in Professional
  • Request The Detailers workflow
  • Portfolio analytics
  • Turn / make-ready boards
  • Coming soon: Priority scheduling with The Detailers
  • Coming soon: Custom report builder

Enterprise

Regional and national operators

Talk to us
Custom · Custom
  • Everything in Property Plus
  • Role-based permission design
  • Audit trail export
  • Coming soon: SSO
  • Coming soon: API & webhooks
  • Coming soon: Dedicated onboarding

Security and honesty about what exists

  • Role-based access so each person sees only what their role allows.
  • Organization-scoped data as a core part of the data model.
  • Audit history on work orders: status changes, assignments, costs, comments.
  • Resident-visible updates are marked separately from internal notes.

We hold no third-party security certifications and claim no compliance standard, uptime guarantee, customer count, or integration that is not built. This page is maintained by The Detailers Multi-Service LLC and is not an independent audit or verification.

Questions we get asked.

Want it running on your portfolio?

Open the demo first, then tell us what your team needs. Early partners help shape what gets built next.