Viewing as Property Manager
AI Assistant
Triage, categorization, urgency, summaries, resident drafts, technician handoffs, repeat-issue insight and management reporting. The assistant proposes; a person approves. Nothing here dispatches, spends or messages on its own.
Pick a work order
WO-1055 · Harbor Point Apartments Bldg B · 214 — Water intrusion under kitchen sink. Opened 7h ago, emergency priority with a 4-hour target, currently in progress. Costs recorded: $105. Assigned to Tommy Reyes.
- Generated from the work order record only — no outside data.
Hi — quick update on your request (WO-1055). We've received it and are lining up a technician now; you'll get the arrival window as soon as it's set. Thanks for your patience. — Harbor Point Apartments maintenance
- Resident-facing text always requires approval before it is sent.
WO-1055 · Harbor Point Apartments Bldg B · 214 Scope: Water intrusion under kitchen sink Detail: Resident reports steady drip and swollen cabinet base. Water shut off at supply valve. Access: Permission to enter on file. Resident availability: Any time — resident home today Parts to bring: supply lines, shutoff, towels Target: 4h from open.
- Assembled from the work order fields plus the trade-standard parts list.
1. Set a date and arrival window so the resident can plan. 2. Past the 4-hour target — escalate or explain the delay to the resident.
- Derived from assignment, schedule, approval state and elapsed time against the priority target.
Portfolio insight
Generated from the current work-order set.
9 open orders. Turn / Make-Ready is the heaviest trade with 2. Harbor Point Apartments carries 4 of them.
- Counted directly from open work orders.
5 past target, 2 blocked on approval, 2 unassigned. Clear the past-target list first — those are the resident complaints coming tomorrow.
- WO-1055 — Water intrusion under kitchen sink
- WO-1051 — RTU-3 not cooling — compressor suspected
- WO-1047 — Dishwasher not draining
- WO-1044 — Bedroom outlet dead
1 order has been reopened. Reopens are the cheapest thing to fix in a maintenance budget — review the root cause before the next callback.
- WO-1038 — reopened 1×
Open volume: 9. Past target: 5. Blocked on approval: 2. Unassigned: 2. Reopened: 1. Heaviest trade: Turn / Make-Ready. Heaviest property: Harbor Point Apartments. Recommendation: add capacity or shift the preventive schedule this week.
- Report drafts require review before they are circulated to owners.