Riverbend Residential Group
412 units · 14 seats · Detailers Property OS
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WO-1055EmergencyIn ProgressOverdue

Water intrusion under kitchen sink

Harbor Point Apartments · Bldg B · 214 Tommy Reyes Due Jul 31, 11:36 AM

Details

Resident reports steady drip and swollen cabinet base. Water shut off at supply valve.

Category
Plumbing
Reported by
Devon Pratt (resident)
Created
Jul 31, 6:48 AM
Permission to enter
Granted
Preferred availability
Any time — resident home today
Resident contact
(901) 555-0187
Scheduled
Not scheduled
Labor logged
75 min
Internal note (not resident visible)

Check adjacent unit 114 ceiling for staining.

AI suggestion

Active water leak with cabinet damage. Emergency priority suggested due to ongoing water damage risk and possible impact to the unit below.

  • Confirm supply valve holds
  • Moisture-meter adjacent wall
  • Inspect unit below for ceiling staining

Suggestions are advisory only. A person must review and apply them — nothing is changed automatically.

Media & completion evidence

Before and after documentation attached to this work order.

  • Cabinet damage (before)
    before

File uploads are represented as placeholders in this demo. Storage-backed uploads are part of the next build phase.

Activity & audit history

Every status change, assignment, cost, and comment is recorded.

  1. Devon Pratt· resident· Jul 31, 6:48 AM
    Resident visible

    Resident submitted request with 2 photos.

  2. Ray Delgado· maintenance supervisor· Jul 31, 7:16 AM
    AI

    AI suggested category Plumbing and priority Emergency. Awaiting human confirmation.

  3. Ray Delgado· maintenance supervisor· Jul 31, 7:45 AM

    Priority set to Emergency and status moved to Triage.

  4. Ray Delgado· maintenance supervisor· Jul 31, 9:12 AM

    Assigned to Tommy Reyes.

  5. Tommy Reyes· technician· Jul 31, 11:36 AM
    Resident visible

    On site — status In Progress.

Costs

  • Emergency response laborlabor · 1.25 × $65.00$81.25
  • Supply line + shutoff valvematerial · 1 × $24.00$24.00
Total$105.25

Handling

This work order is currently handled by in-house staff.

Reopen count: 0